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FAQs

Before contacting our support team, please consult the FAQs below to see if your question has already been asked. If this doesn't answer your query, then use the contact form at the bottom of this page and a member of our expert team will be in touch to assist.

DiverseDocs is an application that allows you to create fully customisable, branded form templates, which can be assigned to your users to complete.

Once submitted via a mobile or tablet device, the form will then be converted to PDF and will be emailed to your chosen recipients.

Managers will then be able to produce reports on any data submitted via the app.

Yes, DiverseDocs is fully GDPR compliant. Review our policy here

Yes, your data is stored on our secure VPSs (virtual private server) which uses AES-256 encryption to keep your data safe and secure.

We also keep your data safe in transit with TLS across all services.

Additionaly, our servers are DDOS protected for attacks upto 20Gb/s.

For more information please follow the below link:

InterServer DDOS Protection

We use InterServer's OpenVZ VPS hosting package, to host the website and your data.

The physical servers that runs the VPS instances are based out of a datacenter in Secaucus, New Jersey in the US.

For more information please follow the below link:

InterServer VPS Information

Yes, DiverseDocs allows you to designs forms which suit your business needs.

Basic forms only take minutes to create using our simple drag and drop system.

There are many field types to choose from including text, numeric, photo, video, dropdowns and digital signatures, with many more coming soon.

Yes, You can upload your business logo and set a custom colour scheme to appear across the site and on any submitted forms/reports.

If your brand uses a bright colour, then we recommend setting the dark mode option, for the best visual experience.

The DiverseDocs app works on mobile and tablet devices for both iOS and Android. Please see minimum requirements below for further guidance:

Platform Minimum Version Recommended Version
iOS iOS 9 iOS 11
Android Android 4.4.4 (KitKat) Android 6.0.1 (Marshmallow)

Use the contact form below to request access to download the iOS app.

Click the button below to download the app to your Android device.

Get it on Google Play

No, Diverse Docs has a built-in offline feature allowing you to capture data on the move without internet access.

Once you reconnect to the internet, you will be given the option to synchronise any completed forms to the cloud, allowing you to always drive efficiencies in your business.

Yes, we have an expert team who can design all your forms for you.

Just fill in our contact form below and we will be in touch shortly to discuss how this works.

Yes we have a dedicated team available to assist you with any questions you may have.

Just use the contact form below and select the 'Technical Support' option, and we'll be happy to help.